Frequently Asked Questions

Everything you need to know about ordering from RC Glasses

Yes! We provide free worldwide shipping on all orders with no minimum purchase required. Standard delivery takes 7–15 business days depending on your location.

Standard shipping: 7–15 business days worldwide. Express shipping (3–7 business days) is available at checkout for select countries. You'll receive a tracking number once your order ships.

Absolutely. We offer a 30-day hassle-free return and exchange policy. If you're not satisfied for any reason, contact our support team at [email protected] to initiate a return. Frames must be in original condition.

Yes! We offer single vision, bifocal, and progressive (multifocal) prescription lenses. You can upload your prescription during checkout or enter the values manually. Prescription lenses start at just $9.95.

Our AI try-on uses your device camera to map your face and overlay frames in real time. No app download is needed — it works directly in your browser. Your camera feed stays on your device and is never stored.

All RC Glasses products come with a 365-day quality warranty. If you experience any manufacturing defects within one year, we'll repair or replace your glasses free of charge.

We accept Visa, Mastercard, and American Express via LianLian Global secure checkout. B2B wholesale customers can pay by international wire transfer to our LianLian B2B collection account (minimum order $500). All transactions are secured with SSL encryption.

Many of our sunglasses come with polarized lenses as standard or as an upgrade option (+$12.95). Polarized lenses reduce glare from reflective surfaces — ideal for driving, fishing, and outdoor activities. Check the product page for lens details.

Our frames are designed and manufactured in Danyang, China — the global capital of eyewear production. We maintain the same quality standards as leading DTC brands while offering factory-direct pricing.

Email us at [email protected] — we respond within 24 hours. You can also reach us via WhatsApp or WeChat (details in the footer). Our support team is available Monday–Saturday, 9 AM – 6 PM (CST).